This Cookie Policy describes how FleetFlow uses cookies and similar technologies on our platform.
Introduction
FleetFlow B.V. (i.o.) ("FleetFlow", "we", "us", or "our") uses cookies and similar technologies to provide and improve our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies when you use our platform and services.
Last Updated: 14-06-2025
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.
Similar technologies include:
Local Storage: Allows websites to store data locally in your browser
Session Storage: Temporary storage that expires when you close your browser
Web Beacons: Small transparent images used to track user behavior
Pixels: Tiny graphics used for tracking and analytics
2. Our Current Cookie Usage
FleetFlow currently uses only essential cookies necessary for the basic functionality of our platform. We do not currently use tracking, marketing, or analytics cookies.
2.1 Essential Cookies
These cookies are strictly necessary for the operation of our platform and cannot be disabled:
Cookie Name
Purpose
Duration
session_token
User authentication and session management
Session (expires when browser closes)
csrf_token
Cross-Site Request Forgery (CSRF) protection
Session
load_balancer
Server load balancing and performance optimization
Session
user_preferences
Store user interface preferences (language, theme)
30 days
cookie_consent
Remember user's cookie consent preferences
1 year
3. Cookies We Do Not Currently Use
For transparency, here are types of cookies that FleetFlow does not currently implement:
3.1 Analytics Cookies
We do not use Google Analytics or similar services
We do not track user behavior across our platform for analytics purposes
We do not create user profiles based on browsing behavior
3.2 Marketing and Advertising Cookies
We do not use cookies for targeted advertising
We do not share data with advertising networks
We do not use social media tracking pixels
We do not engage in cross-site tracking
3.3 Third-Party Tracking
We do not allow third-party tracking on our platform
We do not embed social media widgets that track users
We do not use third-party analytics or marketing services
4. Future Cookie Usage
If we decide to implement additional cookies in the future, we will:
Update this Cookie Policy with clear descriptions of the new cookies
Notify users through email and prominent notices on our platform
Request explicit consent before implementing non-essential cookies
Provide clear opt-out mechanisms for all non-essential cookies
Ensure compliance with GDPR and other applicable privacy laws
4.1 Potential Future Uses
We may consider implementing the following types of cookies in the future, always with user consent:
Performance Cookies: To understand how users interact with our platform for improvement purposes
Functionality Cookies: To remember user preferences and provide enhanced features
Analytics Cookies: To analyze platform usage and improve our services (privacy-focused analytics only)
5. Managing Your Cookie Preferences
5.1 Browser Settings
You can control and manage cookies through your browser settings:
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Preferences → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Privacy, search, and services → Cookies and site permissions
5.2 Blocking Cookies
Important Notice:
Blocking essential cookies will prevent the proper functioning of our platform. You may not be able to log in, maintain your session, or access certain features if essential cookies are disabled.
5.3 Mobile Devices
iOS: Settings → Safari → Privacy & Security
Android: Chrome app → Settings → Privacy and security → Cookies
6. White-Label and Embedded Applications
For customers using FleetFlow's white-label or embedded applications:
The same cookie practices apply to applications powered by FleetFlow
Customers are responsible for their own cookie disclosures and consent mechanisms
FleetFlow provides technical documentation to help customers comply with cookie laws
Any additional cookies implemented by customers are their responsibility
7. Legal Compliance
Our cookie practices are designed to comply with:
GDPR (General Data Protection Regulation): European Union data protection law
ePrivacy Directive: EU law governing electronic communications privacy
CCPA (California Consumer Privacy Act): California privacy law
Other applicable privacy laws in jurisdictions where we operate
8. Data Retention
Session Cookies: Automatically deleted when you close your browser
Persistent Cookies: Stored for the duration specified in the cookie table above
Manual Deletion: You can delete cookies manually through your browser settings
Automatic Expiry: All cookies have expiration dates and are automatically removed
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:
Update the "Last Updated" date at the top of this policy
Notify users through email or prominent notices on our platform
Request new consent for any additional non-essential cookies
Provide at least 30 days' notice before implementing changes
10. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us: